304 N Rosera Street (Old Hwy 141)
PO Box 59
Lena, Wisconsin



Office Hours:
M-Thr: 8:00 AM–4:30 PM
F: 8:00 AM–4:00 PM

Report a Claim Information

Reporting a claim during normal business hours:

Claims should be reported to your insurance agent.  He/she will complete the proper loss report and submit it by:  email claims@maplevalleymutual.com, or completing this form.

If your agent cannot be reached, please contact Maple Valley Mutual’s Home office at one of the following phone numbers: 920-829-5525 or 800-236-2753.

Our normal business hours are 8:00 to 4:30, Monday through Friday.

Reporting a claim after normal business hours and on weekends:

If a serious loss occurs when the Company office is closed, please call Maple Valley Mutual (1-800-23MAPLE or 829-5525) and leave a voice message on the Emergency Claim option by pressing 1.  Please correctly state the insured’s name, address, phone number, policy number, accurate date of loss or accident and type of loss in your voice message.  This voice message will automatically be sent to 3 employees iPhones and someone from our Claims Department will get back to you.

We pride ourselves on excellent claims service with a personal touch.