Frequently Asked Questions

  • Our independent agents are available to provide customized insurance quotes for your home, farm or business. To find a licensed agent in your area, use our Find an Agent tool to request a quote.

  • For administrative changes including mailing address or phone number, to amend coverages or add/remove items, please contact your licensed, independent agent. Not sure who your agent is? The agency’s contact information is listed on your policy’s declarations page.

  • MVMIC generates premium requirements based on assessing the risk of insuring your property. Well-maintained properties that are routinely inspected may allow you to keep your premiums lower by catching potential problems before they grow into large-scale trouble. Our comprehensive Loss Prevention processes have been developed to mitigate risk and are a good-faith requirement on all in-force policies.

  • MVMIC offers multiple payment options for your convenience and ease of business, including online, by phone, by mail, and automatic EFT (electronic funds transfer). Transaction fees for certain payment methods are passed directly to customers and payments received after the due date incur a late fee, to avoid these fees set up automatic electronic bank drafts. Making less frequent payments will reduce transaction fees as well. Click on the “Make a Payment” button for more information and/or to set up automatic electronic payments. You may contact your agent for payment related questions as well.

  • If you are unsure whether to file a claim, contact your agent to help you determine next steps.

Need Help?

Don’t see your question above? If you need more help, the Maple Valley team is just an email or phone call away!